Job Description
The Carrier Representative is responsible for providing capacity solutions to support our customer’s truckload shipping needs. This position handles a wide range of duties including, capacity sourcing, rate negotiation and problem resolution.
Essential Job Functions
- Develop strong carrier relationships to ensure high levels of service and communication
- Source daily capacity utilizing multiple resources (i.e. phone/email, posting boards, etc.) to effectively execute customer shipments
- Manage daily communication with carrier base, including rate negotiations, shipment requirements, and load tendering
- Obtain and enter carrier quotes and capacity into the system
- Initiate any and all tracking integrations (Macropoint, EDI, Project 44, etc.)
- Develop spot and long-term strategies with carriers by identifying their capacity needs and matching those needs with consistent opportunities
- Must operate within the Truck Brokerage Rules of Engagement
- Duties, responsibilities and activities may be assigned or changed from time to time
Minimum Qualifications
- Bachelor's degree in business, logistics, supply chain, or management preferred
- Solid understanding of transportation and logistics principles, and supply chain network behavior
- Strong understanding of brokerage markets and cyclical market dynamics
- Experience with DAT, Internet Truck Stop, and other predictive market resources
- Experience operating LinkedIn sales navigator is strongly preferred
- Experience within AS300 programs, and Oracle are preferred
- Experience within Microsoft Word, Excel and OneNote are preferred
- Self-starter, and ability to work autonomously on accounts from end to end
